Peer Program

Peer AssistanceOne of National RTAP’s objectives is to facilitate peer networking and assistance, for more efficient use of public transportation resources. Currently the National RTAP Peer Program consists of Peer Calls and a Peer Assistance Network, both of which connect peers in the rural and tribal transit industry to help each other with common challenges and to share experience and best practices.

Peer Calls

The Peer Call Series launched in June 2015. Now bi-monthly, the Peer Calls are an opportunity to share questions, challenges, and solutions on a specific topic in rural and tribal transit. They are not formal presentations, but a time for information sharing and discussion of mutual issues.  

The calls are usually facilitated by peers with experience or knowledge in the topic area, but sometimes an industry expert will help answer questions or guide the discussion. To learn more about the series, listen to recordings of previous calls, or register for upcoming calls, go to the Peer Calls page.

Peer Network

The Peer Assistance Network matches individuals seeking assistance on a particular issue with a peer in the industry who has experience or knowledge in that area. First the individual discusses their needs with National RTAP staff, who will then connect them with an appropriate peer.   

Depending on the issue and the availability of the peer, assistance may include: email, phone, face-to-face meeting, document review, or sharing of resources or templates. National RTAP staff are available to facilitate the assistance as needed. If you are interested in utilizing the Peer Network for any issues that you face – big and small – submit a Peer Request Form or contact us at info@nationalrtap.org, 888-589-6821, or via chat.

In addition, for State DOT staff, check out AASHTO's Multi-State Transit Technical Assistance Program. MTAP enables state transit agencies to network and efficiently solve technical problems through a variety of peer exchange opportunities. MTAP helps state DOTs implement FTA programs, provides feedback to FTA on implementation issues and best practices, and creates a professional network to share best practices, receive technical assistance, and obtain new ideas from other states. To find individuals in other states, visit the MTAP Technical Assistance Directory.